1. The consultant responded to my referral in a timely manner. 4

2. The consultants role was clearly explained to me. 4

3. I felt I had a good relationship with the consultant. 4

4. I believe the consultation service was helpful. 4

5. I felt listened to by the consultant. 4

6. The consultant respected my opinions. 4

7. The consultant answered my questions. 4

8. I learned new ways to help children with challenging behaviors. 4

9. The consultation service positively affected the way I relate to children. 4

10. Overall, I am satisfied with the consultation service I recieved. 4

11. I feel the referring situation has improved. 4

12. What is ONE thing youre doing differently because of the consultation service you received?
I have practiced being more attuned to the adults and children that I support.

13. Would you recommend this consultation service to other childcare providers? Why or why not?
Absolutely, Heather is not only knowledgeable, she is also very attuned with her clients. She is able to help illuminate concerns that may have been missed because you yourself may be too close to the issue to see all the moving parts clearly. Heather is an asset to our team and has helped our program as a whole grow in productive ways.

14. How can this consultation service be improved?
More time!

15. To be answered by the family: Over the past 30 days, how many days of work or school has the family/caregiver missed due to the challenges a child has experienced while in child care?

16. To be answered by the family: Please rate your stress level related to your child’s challenges at ChildCare(please edit if you like the idea of adding it):

Other comments:
I haven’t worked with other members of the ARC team, but if they are even half as good as she is, they are extreme assets to the communities they serve!

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